AI systems degrade over time. Models update. Business processes change. Data drifts. AgentOps is a monthly retainer that keeps your AI performing, improving, and adapting — without you having to think about it.
Building and deploying an AI system is the starting line. Without ongoing attention, performance declines within months.
OpenAI, Anthropic, and Google regularly change model behaviour. What worked last month may behave differently today.
New products, new team structures, new language. Your AI needs to keep up or it answers incorrectly.
Real-world usage reveals scenarios you never anticipated. Without monitoring, you don't know when things go wrong.
API usage, token counts, and infrastructure costs compound over time without active optimisation.
A dedicated team monitoring, tuning, and improving your AI systems every week — so you can focus on the business, not the technology.
Every month follows the same rigorous cycle — keeping your AI sharp, up to date, and improving.
Review all system logs, error rates, latency metrics, token costs, and user feedback from the prior month.
Prompt engineering refinements, model parameter tuning, retrieval quality improvements, and cost reductions.
Your monthly allocation applied to new features, integrations, or data pipeline improvements you've requested.
Monthly performance report delivered. Next month's priorities agreed. Any model or infrastructure updates applied.
Retainer scope and investment are agreed during the discovery consultation, based on the number and complexity of your AI systems. Rolling monthly contract — cancel with 30 days notice.
AgentOps includes continuous monitoring of your AI systems, weekly or monthly performance reports (depending on tier), optimisation work — prompt tuning, model evaluation, parameter adjustments — priority support with same-day response (Growth and Scale), and a monthly development allocation for new features or integrations.
No. AgentOps works with AI systems built by any team or vendor, including systems you've built in-house. We conduct a technical audit in the first month to understand your stack, and then take over monitoring and maintenance from there.
Yes. AgentOps is a rolling monthly retainer with 30 days cancellation notice. There is no minimum contract period, though most clients find the service most valuable after the first 2–3 months when optimisation improvements compound.
If you have a live AI system handling real business operations and no dedicated AI engineer monitoring it, you need AgentOps. The most common signs are: response quality gradually declining, costs rising without explanation, or failure cases appearing that weren't present at launch.
Book a discovery call. We'll assess your current AI systems and tell you exactly what AgentOps would improve — and what the right retainer scope would be.
Book a Discovery Call